Refund policy
Easy Returns. No Stress.
We want you to love what you ordered. If something isn’t right, we’ll make it right.
We stand behind our products and want you to feel confident ordering from us.
We’re here to make your experience smooth, stress-free, and as enjoyable as the festival itself.
🔁 Returns & Exchanges
You can trust us—even if something goes wrong
- You have 30 days from delivery to request a return or exchange
- To be eligible for returns, items should be unworn and in original condition
- Exchanges are available for size or fit issues
📏 Need Help with Sizing?
We know getting the perfect fit matters.
If you’re unsure about sizing before ordering, feel free to reach out—we’re happy to provide detailed size charts and guidance to help you choose the best fit and reduce the need for returns.
Most customers get the right fit the first time, and we’re always happy to help with sizing before you order.
🛠️ Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect:
- We’ll replace it or refund you at no cost
- Just contact us within 7 days of delivery with a photo
- If your order is lost or significantly delayed, we’ll work with you to find a solution.
📦 Return Shipping
- For standard returns, customers are responsible for return shipping
- For damaged or incorrect items, we cover everything
💳 Refunds
- Refunds are issued once your return is received and inspected
- Please allow 5–10 business days for processing
💬 Need Help?
We’re here for you. If anything feels off, reach out and we’ll help get it sorted.